Frequently Asked Questions

Packages are pre-configured setups designed for different types of institutions like schools, coaching institutes, or universities. Each package includes essential modules and default user limits to help you get started quickly.

Start with the package that matches your institution type. Most users choose the Growth package as it balances features and scalability. You can always customize it later.

Yes. You can add modules or add-ons and move to a larger size band as you grow. Packages are just a starting point, not a limitation.

You can create a fully custom setup by selecting only the modules and configurations you need. Our team can help design a tailored solution.

Yes. We offer a free pilot. We build your portal with your real data, and you only pay if you decide to keep it. You can also explore the live demo portals anytime.

A flat monthly price based on your institute’s size band (Small, Medium, Large, or XL) plus the package you choose (Essentials, Growth, or Complete). It is never per student.

No. The modules in your package are covered by the flat package price. You only pay extra when you add an optional add-on.

You can add up to 20 students (₹40 each), 10 teachers (₹150 each), and 10 admins (₹150 each). Beyond that, you move to the next size band.

Video & Live Classes (₹4,000/mo + streaming), Fees & Payments (₹3,000/mo + gateway fees), AI Assist (₹2,500/mo), an extra module (₹2,000/mo), and a mobile app (quoted).

6 months prepaid gets you about 15 days free, and 12 months prepaid gets you 2 months free.

No separate setup fee. Onboarding and data migration are included, and you can start with a free pilot.

No. All listed prices are exclusive of GST (18%).

Yes. We build your portal with your real data as a free pilot, and billing only starts once you decide to keep it.

Yes. Everyone gets the same solid Standard setup: reliable hosting, daily backups, role-based access, your branding, your domain, and email and chat support. You only choose your package and your size.

Priority or dedicated infrastructure for large or multi-branch institutes is available on a custom basis. Just tell us and we’ll put together a plan that fits.

You simply move to the next size band. Your package stays the same, only the size changes.

Yes. You can add any module at any time based on your needs.

Yes. Modules can be disabled anytime. However, billing continues for the current cycle, and changes apply from the next cycle.

Yes. Add-ons and integrations may have separate pricing depending on complexity and external service costs.

Yes. Integrations can be added to compatible modules based on your requirements.

Yes. Custom modules can be developed based on your requirements. Pricing and timelines depend on complexity.

Basic changes like logo, colors, and fonts are free. Advanced UI or workflow changes may incur additional costs.

It depends on the change. We confirm a clear timeline with you before starting any custom work.

You can pay monthly, or prepay 6 or 12 months for extra free time (about 15 days free at 6 months, 2 months free at 12 months).

Only after your free pilot, once you decide to keep the portal.

Yes. Any upgrades during a billing cycle are prorated based on remaining time.

Currently, payments are manually processed. Automated billing is planned in future updates.

A grace period is provided. After that, the platform may be temporarily suspended until payment is completed.

Yes. Your data remains secure and is restored upon reactivation.

Yes. Data can be exported in formats like CSV or Excel anytime.

Data is retained for a limited period after inactivity, after which it may be permanently deleted.

Prices are shown openly on the pricing page. You can also use “Find your fit” to see the package and flat price that suits your institute in under a minute, no form required.

Start a free pilot. We build your portal with your real data, and it’s ready in about a week. You pay only if you decide to keep it.

Yes. Our team sets everything up for you, migrates your data, and guides you through it. You don’t touch anything technical.